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Relayn is a SaaS product that plugs an AI-powered support bot into Discord servers. The bot reads your documentation, learns from your moderators’ real answers, and handles repetitive community questions 24/7 — so your team can focus on what matters. Communities grow faster than support teams. Relayn closes that gap without hiring.

How it works

1

Connect

Add Relayn to your Discord server via OAuth. Takes under 5 minutes.
2

Enrich

Upload your docs (.md, .txt) or index a GitBook site. Relayn chunks, embeds, and stores everything in a vector database.
3

Go live

The bot starts answering questions immediately. It learns from every moderator response to get smarter over time.

Core capabilities

RAG-powered Q&A

Retrieval-augmented generation answers questions strictly from your indexed documentation — no hallucinated answers.

Mod-learning

When the bot can’t answer, it flags the question. Once a trusted moderator replies, Relayn learns and indexes that answer for next time.

Unanswered question portal

A dashboard view of every question the bot couldn’t answer, with one-click answer submission.

Analytics

Accuracy tracking, daily question volume, frequent questions, and a top-moderator leaderboard.

Multi-workspace

Manage multiple Discord servers from one account, each with its own isolated knowledge base.

Plans

Currently, Relayn is free and has almost unlimited for its employers. If you run out of credits in the workspace, simply contact us and we will replenish your balance.

Next steps

Quickstart

Connect Relayn to your Discord server and index your first knowledge source.