> ## Documentation Index
> Fetch the complete documentation index at: https://docs.relayn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> What Relayn is and how it helps Discord communities scale support

Relayn is a SaaS product that plugs an AI-powered support bot into Discord servers. The bot reads your documentation, learns from your moderators' real answers, and handles repetitive community questions 24/7 — so your team can focus on what matters.

Communities grow faster than support teams. Relayn closes that gap without hiring.

## How it works

<Steps>
  <Step title="Connect">
    Add Relayn to your Discord server via OAuth. Takes under 5 minutes.
  </Step>

  <Step title="Enrich">
    Upload your docs (`.md`, `.txt`) or index a GitBook site. Relayn chunks, embeds, and stores everything in a vector database.
  </Step>

  <Step title="Go live">
    The bot starts answering questions immediately. It learns from every moderator response to get smarter over time.
  </Step>
</Steps>

## Core capabilities

<CardGroup cols={2}>
  <Card title="RAG-powered Q&A" icon="magnifying-glass">
    Retrieval-augmented generation answers questions strictly from your indexed documentation — no hallucinated answers.
  </Card>

  <Card title="Mod-learning" icon="graduation-cap">
    When the bot can't answer, it flags the question. Once a trusted moderator replies, Relayn learns and indexes that answer for next time.
  </Card>

  <Card title="Unanswered question portal" icon="inbox">
    A dashboard view of every question the bot couldn't answer, with one-click answer submission.
  </Card>

  <Card title="Analytics" icon="chart-line">
    Accuracy tracking, daily question volume, frequent questions, and a top-moderator leaderboard.
  </Card>

  <Card title="Multi-workspace" icon="server">
    Manage multiple Discord servers from one account, each with its own isolated knowledge base.
  </Card>
</CardGroup>

## Plans

**Currently, Relayn is free and has almost unlimited** for its *employers*. If you run out of credits in the workspace, simply contact us and we will replenish your balance.

## Next steps

<CardGroup cols={2}>
  <Card title="Quickstart" icon="rocket" href="/quickstart">
    Connect Relayn to your Discord server and index your first knowledge source.
  </Card>
</CardGroup>